Doctor Tech | COVID 19 Notice - Doctor Tech

Slough: 01753 208000 - Maidenhead: 01628 208000 - Mobile: 07989 603752

COVID 19 Notice

How we are keeping safe with respect to the coronavirus

In light of the current situation, to maintain the highest standards of health and safety, we’ve put in place some extra measures.

Repair Drop-offs

We are still accepting computers for repair in our workshop with limited emergency callouts. Drop to reception where our engineer will meet you for a safe handover. We will sit 2m apart and confirm your contact details. Callouts are available for emergency pickups or dropoffs only, engineers will be wearing PPE with a safe handover at 2m apart.

REMOTE CONTROL SUPPORT

We can still help with most of your needs by taking temporary remote control of your computer. We will be able to see your screen. You can see everything we’re doing and you can talk to us on the phone at the same time.

Most importantly nobody has to come near you physically, keeping you safe from the virus.

KEEPING SOCIAL DISTANCE

For everybody’s safety our engineers will not come within 2 meters of you.

NO PHYSICAL CONTACT

No physical contact is necessary when handing over your device.

NO OFFICE ACCESS

For everyone’s safety we won’t be allowing office and workshop access to clients

HANDLED WITH CARE

Your Doctor Tech technician will handle your device using fresh disposable latex gloves throughout the repair

ALL ITEMS CLEANSED

All devices are cleaned thoroughly before and after the repair, using sanitising wipes

RETURNED WITH CARE

Devices are returned to customers by technicians using fresh disposable latex gloves

What Our Clients Say

I just wanted to thank you again for sorting my network – all is still well with it and life is so much easier now that it doesn’t keep dropping out, it saves me so much time that I was wasting reconnecting it every time!

Thanks again 🙂

Sandy

Andrew is unusual in IT in that he understands business requirements as well as being a skilled technician. He has built an impressive team and his outstanding level of customer service is in marked contrast to other local providers who are only interested in gaining customers without the ability to service them.
Broken screen, computer rebuild and upgrade have all been undertaken with diligence and service.

Jay Wales

Andrew and his team at Doctor Tech are superb. Incredibly user friendly, with a very high standard of expertise.

Andrew is very driven to deliver a great service and forge relations with clients, rather than being caught up on fees for a job. Resulting in excellent value for money and a feeling of being extremely well looked after, as the client. I cannot recommend Doctor Tech highly enough. I will definitely use them again, in the future.

If you are considering booking them for a job/quote, do!

Robert

Guys thank you very much for your professionalism, courtesy and efficiency. Two very satisfied customers and now we have your number we will definitely keep in touch and recommend your business to our friends.

Alison and Colin

This job was done because my computer had become very slow & had run out of disc capacity. This major hardware upgrade included moving to Windows 7. All my applications & all data files tranferred over to the new system without any problems. The whole operation took about one week & the new system worked like clockwork immediately on handover back to me. My system is used mainly to support our small business & its main software is Sage, Excel, Word & email.

Peter B

Doctor Tech were like a dog with a bone and wouldn’t stop until all our issues were fixed and everything working smoothly. The final pleasant surprise was getting the bill which was far less than we were expecting. Thank you Doctor Tech.

Thomson Family

I cannot recommend Doctor Tech highly enough. After moving house (and buying a new printer) we had various technical problems including getting all the computers back online, making sure the signal was strong throughout the house (it wasn’t after BT left) and making sure all the computers were talking to both the printers. As a family with teenagers we had 5 computers in the house (3 laptops and 2 desktops) of varying ages and including 2 macs and 3 PC’s.

Thomson Family

I contacted Dr Tech to replace the casing on my laptop last summer and found them to be efficient and professional throughout my dealings with them. They collected and delivered my equipment lending me a laptop while mine was repaired. Later in 2013 I used Dr Tech to repair my web cam and once again they did a fine job.

Gerald M