Our Happy Customers 😀
At Doctor Tech we always do our very best to provide you with fantastic customer service so that in future if you have further computer issues you bear us in mind.
At Doctor Tech we always do our very best to provide you with fantastic customer service so that in future if you have further computer issues you bear us in mind.
I contacted Dr Tech to replace the casing on my laptop last summer and found them to be efficient and professional throughout my dealings with them. They collected and delivered my equipment lending me a laptop while mine was repaired. Later in 2013 I used Dr Tech to repair my web cam and once again they did a fine job.
I cannot recommend Doctor Tech highly enough. After moving house (and buying a new printer) we had various technical problems including getting all the computers back online, making sure the signal was strong throughout the house (it wasn’t after BT left) and making sure all the computers were talking to both the printers. As a family with teenagers we had 5 computers in the house (3 laptops and 2 desktops) of varying ages and including 2 macs and 3 PC’s.
Doctor Tech were like a dog with a bone and wouldn’t stop until all our issues were fixed and everything working smoothly. The final pleasant surprise was getting the bill which was far less than we were expecting. Thank you Doctor Tech.
Andrew is unusual in IT in that he understands business requirements as well as being a skilled technician. He has built an impressive team and his outstanding level of customer service is in marked contrast to other local providers who are only interested in gaining customers without the ability to service them.
Broken screen, computer rebuild and upgrade have all been undertaken with diligence and service.
This job was done because my computer had become very slow & had run out of disc capacity. This major hardware upgrade included moving to Windows 7. All my applications & all data files tranferred over to the new system without any problems. The whole operation took about one week & the new system worked like clockwork immediately on handover back to me. My system is used mainly to support our small business & its main software is Sage, Excel, Word & email.
Andrew and his team at Doctor Tech are superb. Incredibly user friendly, with a very high standard of expertise.
Andrew is very driven to deliver a great service and forge relations with clients, rather than being caught up on fees for a job. Resulting in excellent value for money and a feeling of being extremely well looked after, as the client. I cannot recommend Doctor Tech highly enough. I will definitely use them again, in the future.
If you are considering booking them for a job/quote, do!
I was very impressed with the service they offer. I had many problems all of which have been corrected everything now works as it should. The service was fast and I believe value for money. They are there when you need them and you and you are not left waiting for a call
First class service I recommend them.
My laptop had crashed and I thought I would have to invest in a new one. However Doctor Tech solved the problem. It took a few days but they wanted to be sure that the problem did not reoccur which it hasn’t. Very reliable, helpful and inexpensive. Can highly recommend.
The team at Doctor Tech are fantastic, they take the time to understand your technical problems and ensure they identify the best solution at an affordable price. I would highly recommend them, they may be busy at times, but its worth the wait. Thank you again for your support – my PC is working perfectly.
We’ve called Doctor Tech in an urgent need for help with a newly built system – and not only they offered immediate appointment (absolutely no waiting) which in this day and age is rather exceptional, but found the solution and everything was resolved in less than 24 hours. Friendly, professional service with can-do attitude. Thumbs up, highly recommended.
Guys thank you very much for your professionalism, courtesy and efficiency. Two very satisfied customers and now we have your number we will definitely keep in touch and recommend your business to our friends.
I just wanted to thank you again for sorting my network – all is still well with it and life is so much easier now that it doesn’t keep dropping out, it saves me so much time that I was wasting reconnecting it every time!
Thanks again 🙂